Swedish passengers suing Norwegian over delayed flights

After a series of flight delays, Swedish passengers claim SEK millions from Norwegian airlines, according to newspaper Svenska Dagbladet.

The delays were mostly caused by repeated technical problems with the airline’s new plane, the Boeing 787 Dreamliner. According to Svenska Dagbladet, in most cases the airline refused giving passengers compensation, citing “extraordinary circumstances.”

A first case demanding compensation with taken up in late August in the Attunda District Court in Sollentuna, a northern suburb of Stockholm. Lawyer Stephan Eriksson is representing two passengers who are suing Norwegian for a delayed Stockholm to Bangkok flight.

If the decision in that case makes Norwegian pay, it will leave the door open for over 1,000 other passengers, also wanting to bring their cases to court.

Eriksson told Svenska Dagbladet that there are more and more cases like this all the time now.

Norwegian’s director of public relations, Charlotte Holmbergh, told the newspaper that the airline always pays passengers compensation for delays they are responsible for, and that counts for all flights.

Related stories from around the North:

Canada: Two of Canada’s northern airlines plan merger, CBC News

Finland:  Finnair descends into loss, Yle News

Greenland: Air Greenland nixes helicopter order , Eye on the Arctic

Iceland:  Porter Airlines signs deal with Icelandair, The Canadian Press

Norway: Charges after Norwegian plane threat, Radio Sweden

Russia:  Risks as Russian military planes fly under the radar near Sweden, Radio Sweden

Sweden:Developing quieter supersonic airliners in Sweden’s Arctic, Radio Sweden

United States:World’s largest blimp headed for Alaska, Alaska Dispatch

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