Landlines down in N.W.T. and Nunavut; Northwestel investigating

Landline phone service in Nunavut and the N.W.T. is being affected Friday morning by a “network issue”. (Tony Davis/CBC)

N.W.T. residents may not be able to call 911 from landlines until issue is fixed

Northwestel says a “network issue” is affecting local and long-distance phone service for landlines in both the N.W.T. and Nunavut.

In an email, communications director Andrew Anderson said it could impact the ability of people in the N.W.T. to call 911 from landlines.

Anderson said technicians are in the midst of trying to restore service, and the telecommunications company would share updates when possible.

In an email, N.W.T. RCMP Cpl. Matt Halstead wrote that anyone needing the police should go to their local detachment in person.

The N.W.T. government is also advising people to go directly to their RCMP detachment or health centre if they can’t reach local emergency services or 911.

The City of Yellowknife said its own phone lines are also down. It said in a Facebook post that people need to go in person to city hall, the fire hall or the RCMP station.

Related stories from around the North: 

Canada: Yukon Energy to improve communications, in case of another deep-freeze power outage, CBC News

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