Telecommunications outage that affected calling across the North resolved, says Northwestel

A Northwestel building in Norman Wells, N.W.T., in the summer of 2022. (Liny Lamberink/CBC)

A partial telecommunications outage that affected calling across Canada’s North has been resolved, Northwestel said late Monday night.

The outage affected calling from landlines to cellphones and cellphones to landlines.

Telecommunications in the Yukon, Northwest Territories, Nunavut and parts of northern B.C. and northern Alberta were affected.

In an emergency, people were advised to call 911 from both a cellphone and a landline, because the call may go through.

If neither worked, people were told to phone local emergency numbers or go directly to the nearest hospital, police station or emergency vehicle.

Related stories from around the North: 

Canada: Northwestel wants to improve broadband to small communities in northwestern Canada, CBC News

Finland: Major step towards a Europe-Asia Arctic cable link, Yle News

Norway: Two new satellites to boost Norway’s Arctic internet,  The Independent Barents Observer

Russia: Russian military to get fast, secure internet through trans-Arctic cable, The Independent Barents Observer

Sweden: Northern Sweden to host more Facebook servers, Radio Sweden

United States: Alaska’s first wireless 5G network to be built in Anchorage, Alaska Public Media

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