Paychecks sent to tens of thousands of public servants were wrong.

Paychecks sent to tens of thousands of public servants were wrong.
Photo Credit: CBC

Government overpaid civil servants almost $70 million


The news about the Canadian government’s pay system chaos just gets worse. Not only has the government failed to pay some people for weeks, but CBC-Radio-Canada now reveals that it has overpaid others for a total of almost $70 million and only about one-third of that has been recovered.

Problems began when the government consolidated several payroll systems into one in February 2016. The new, Phoenix pay system made mistakes that resulted in tens of thousands of public servants being underpaid, overpaid or not paid at all.

Public servants affected by pay problems held a rally outside the prime minister’s office on Oct. 31, 2016. The problems started in February 2016 and still have not been solved.
Public servants affected by pay problems held a rally outside the prime minister’s office on Oct. 31, 2016. The problems started in February 2016 and still have not been solved. © Ashley Burke/CBC News

One-third over overpayments recovered

Documents obtained by the public broadcaster show that more than 26,000 employees. Of those,  about half got less than $2,000. But at least 27 former or current workers got more than $50,000 each and one ex-researcher is reported to have received $662,777.

The government has asked anyone who thinks they were overpaid to contact a call centre. Some people told CBC they have repeatedly called to no avail. One call centre employee said there is a lack of training and “we don’t give our clients the right information.”

Tax time looming

People who want to return the money don’t know how much to return because there are pension deductions and union fees that must be taken into consideration. Some employees urgently want to settle the matter before they have to file their income taxes by the April 30th deadline.

The government estimates it will cost at least $40-50 million to fix the pay system.

Categories: Society
Tags: , , ,

Do you want to report an error or a typo? Click here!

@*@ Comments

Leave a Reply to Rejean Bergeron Cancel reply

Your email address will not be published. Required fields are marked *

 characters available

Note: By submitting your comments, you acknowledge that Radio Canada International has the right to reproduce, broadcast and publicize those comments or any part thereof in any manner whatsoever. Radio Canada International does not endorse any of the views posted. Your comments will be pre-moderated and published if they meet netiquette guidelines.

Netiquette »

When you express your personal opinion in an online forum, you must be as courteous as if you were speaking with someone face-to-face. Insults and personal attacks will not be tolerated. To disagree with an opinion, an idea or an event is one thing, but to show disrespect for other people is quite another. Great minds don’t always think alike—and that’s precisely what makes online dialogue so interesting and valuable.

Netiquette is the set of rules of conduct governing how you should behave when communicating via the Internet. Before you post a message to a blog or forum, it’s important to read and understand these rules. Otherwise, you may be banned from posting.

  1.’s online forums are not anonymous. Users must register, and give their full name and place of residence, which are displayed alongside each of their comments. reserves the right not to publish comments if there is any doubt as to the identity of their author.
  2. Assuming the identity of another person with intent to mislead or cause harm is a serious infraction that may result in the offender being banned.
  3.’s online forums are open to everyone, without regard to age, ethnic origin, religion, gender or sexual orientation.
  4. Comments that are defamatory, hateful, racist, xenophobic, sexist, or that disparage an ethnic origin, religious affiliation or age group will not be published.
  5. In online speak, writing in ALL CAPS is considered yelling, and may be interpreted as aggressive behaviour, which is unpleasant for the people reading. Any message containing one or more words in all caps (except for initialisms and acronyms) will be rejected, as will any message containing one or more words in bold, italic or underlined characters.
  6. Use of vulgar, obscene or objectionable language is prohibited. Forums are public places and your comments could offend some users. People who use inappropriate language will be banned.
  7. Mutual respect is essential among users. Insulting, threatening or harassing another user is prohibited. You can express your disagreement with an idea without attacking anyone.
  8. Exchanging arguments and opposing views is a key component of healthy debate, but it should not turn into a dialogue or private discussion between two users who address each other without regard for the other participants. Messages of this type will not be posted.
  9. Radio Canada International publishes contents in five languages. The language used in the forums has to be the same as the contents we publish. The usage of other languages, with the exception of some words, is forbidden. Messages that are off-topic will not be published.
  10. Making repetitive posts disrupts the flow of discussions and will not be tolerated.
  11. Adding images or any other type of file to comments is forbidden. Including hyperlinks to other websites is allowed, as long as they comply with netiquette. Radio Canada International  is in no way responsible for the content of such sites, however.
  12. Copying and pasting text written by someone else, even if you credit the author, is unacceptable if that text makes up the majority of your comment.
  13. Posting any type of advertising or call to action, in any form, to Radio Canada International  forums is prohibited.
  14. All comments and other types of content are moderated before publication. Radio Canada International  reserves the right to refuse any comment for publication.
  15. Radio Canada International  reserves the right to close a forum at any time, without notice.
  16. Radio Canada International  reserves the right to amend this code of conduct (netiquette) at any time, without notice.
  17. By participating in its online forums, you allow Radio Canada International to publish your comments on the web for an indefinite time. This also implies that these messages will be indexed by Internet search engines.
  18. Radio Canada International has no obligation to remove your messages from the web if one day you request it. We invite you to carefully consider your comments and the consequences of their posting.


One comment on “Government overpaid civil servants almost $70 million
  1. Avatar Rejean Bergeron says:

    Good afternoon
    Every time I did contact the Phenix paid system and request to speak to a paid agent the only response is some want sent my request to a desk for some own to call me if necessary ? .
    The système own me over $50,000.00
    I retire as June 15, 2016
    They own me 3 yearso back paid from EG 07 level to EG 08
    My severance paid of departure which I request to be in RSP
    All my holiliday not be used to be paid in cash
    I also request that my T4 to be send to my home address again the person taking the call did not putting to much interest in my request
    This is a terrible way to end a carrière as a public servants shame on the minister and director who will receive their annual bonus